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  1. IMPORTANT SERVICE UPDATE
    22 March 2019

      IMPORTANT SERVICE UPDATE


      Valued Customer,

       

      Kindly be notified that we are currently experiencing a system glitch which is impacting on some customers’ passages and the immediate upload of such customers’ account balance at the Admiralty Circle plaza.  Our technical team are currently working assiduously to resolve this issue whilst our team at the toll plaza are also available to assist customers in the lanes whilst we get this issue resolved. Please bear in mind that the systems will be updated accordingly and affected accounts once synchronised, will be charged for the passages made previously which were not immediately debited as it should.

       

      We however assure you that your accounts will not be unduly debited for passages not made, whilst account statements will also be made available to customers on request for better reconciliation and clarification. Customers are therefore advised to top up their toll accounts to avoid service disruption and delays at the toll plaza. Accounts can be immediately funded using the following payment channels including Banks, ATM's, POS Terminals, Pocketmoni Agents, Baxi Box Merchants, OneCard Direct TopUp, online at www.quickteller.com/lcc,www.payarena.com, and www.thankucash.com or at our Customer Service Centres (Admiralty Circle Plaza and Conservation Plaza/Ikoyi Link Bridge Plaza). Online transfers can also be made via the following Bank details stated below:

       

      Account Name: LEKKI CONCESSION COMPANY:

      1.       ZENITH BANK PLC: 1014640215

      2.       STERLING BANK: 0051091456  

      3.       GUARANTY TRUST BANK: 0218961666

      We sincerely apologise for any inconvenience that might be experienced as a result of this down time whilst we assure you of our continued commitment to serve you better.

      Should you require further information, kindly reach us on our toll free customer service helpline 0800 22 555 22 (0800 CALL LCC) or on the following mobile numbers; 0701 583 8155, 0701 583 8157.  For Free Route Patrol Assistance/ Emergencies, please call 08188779350/ 08002255522.  Twitter -www.twitter.com/@lcctollroad or Facebook –www.facebook.com/lekkiconcessioncompanyltd.

                                                                

      Many thanks for your patronage.




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